Privacy Policy

The company Ennetours, corporate entity with the NIPC and NIF 232055343, and located at Rua de S. Miguel, 375 Vila Caiz, in Amarante, is the entity responsible for the processing of personal data collected at ennetours.com, the website of which it owns.

The data collected in the forms available on our website will be treated according to the grounds and for the purposes for which they are intended:

Contact form

To send a message through the contact form available on the “Contacts” page, you must enter your name and e-mail address. This data will only be used to manage your contact request, based on the basis of the legitimate interest of the website ennetours.com respond to the contact requests that are directed to you. The data will be deleted after completion of the process that gave rise to the contact.

Booking form for tours

The pages with detailed information about each Tour have a “Booking Form”. To book your preferred Tour, you must fill in the form, entering your name, telephone number, e-mail address, start date and number of participants. These data will only be used to manage your booking, based on the basis of the legitimate interest of the website ennetours.com respond to all booking requests that are directed to you. The data will be deleted after completion of the process that gave rise to the contact.

Tailor-Made Tours Form

In order to design a Tour tailored to your needs and personal interests, you can send us a message through the form available on the page Tailor-Made Tours, where you must describe what you want. You should also enter your name and email address. This data will only be used to manage your development request for a tailor made trip, based on the basis of the legitimate interest of the website ennetours.com respond to requests for travel development that are directed to you. The data will be deleted after completion of the process that gave rise to the contact.

Transfer Service Form

Whenever you request our transfer service, in the case through the “Transfer Service” page, you must complete the form, entering your name, telephone, email, date and time of collection, flight number and name or address of the Hotel. This data will only be used to manage your transfer request, based on the basis of the legitimate interest of the website ennetours.com respond to requests for transfer that are directed to you. The data will be deleted after completion of the process that gave rise to the contact.

Email contact via the address provided

You may also contact us at info@ennetours.com, available on several pages of this website. In that case, your name and e-mail address, or other personal information that was included in the body of the message, will only be used to manage your contact / request, also based on the legitimate interest of responding to requests for contact that we are directed. The data will be deleted after completion of the process that gave rise to the contact.

Newsletter Subscriptions

The newsletter includes information on the activities, services provided, latest publications in the ennetours.com blog and is sent by email. By subscribing to our newsletter, you are consenting to the collection of your name and e-mail address expressly for this purpose. In order to be sure that the subscription has been made by you, we will send you, after subscribing to the site, an email asking you to confirm the authorization to collect and store your personal data for this purpose.

The ennetours.com newsletter contains tracking pixels. These pixels are codes included in the newsletter sent by email and serve to generate the statistical data we need to evaluate the success of the submission. Based on this data we can see if the message was opened and what links were followed.

The subscription to the newsletter can be canceled at any time, just follow the link shown in the footer of the email that is used to send the newsletter. If you do, your data will be erased. In the same footer you will find yet another connection that you can use to change or update your data.

The data you provide us will be kept in a subscriber database until it requires its deletion or after a year of inactivity, evaluated by the absence of any interaction signal, such as the opening of the emails.

The data collected on ennetours.com will not be communicated to third parties, but may be transferred and stored by subcontractors to perform, on its behalf and under its supervision, the following data processing operations:

Newsletters

For the management of subscribers and the sending of newsletters, we use the platform of MailChimp, one of the market leaders in this area. MailChimp is based in Atlanta, USA, and the data will be stored on servers located in the USA.

Data collected through the contact or booking forms

The data collected through the contact forms and comments, available on various pages of the ennetours.com website, will be stored by the company PTisp, based in Constância, and the data will be stored on servers located in Portugal.

The transferred data will be processed according to the valid Privacy Policy of each of the companies.

All traffic between the website ennetours.com and your browser is encrypted and delivered via the HTTPS protocol.

These are small text files stored on your computer that collect information about your device and information about your usage experience. This information is used to record the number of visits made and compile statistical information about the activity on our website.

You can configure your browser not to accept cookies, in any case, not accepting cookies, may result in the incorrect execution of some features of the ennetous.com website.

Cookies are not used for any other purpose than those mentioned above.

For more precise information, please see our Cookies Policy page.

The ennetous.com website contains links to other websites. The Privacy Policy on this page only applies to our website, so please read carefully the privacy policies of all the websites that you follow through the external links included in our publications.

As the holder of your own data, users of the ennetours.com website have the right to obtain confirmation regarding the processing of personal data concerning you and, if it is the case, you have the right to access, update, obtain a copy and correct inaccurate data or request the deletion of your personal data.

You may exercise these rights by writing to info@ennetours.com.

In all our newsletters you can still directly rectify your data or cancel your subscription through the links included in the footer of the emails received. By exercising these options, your data will be immediately updated or deleted, depending on the option chosen.

The subsequent withdrawal of the consent given for the treatment of your data does not compromise the lawfulness of the treatment based on the consent previously given.

The data subject has the right to submit a complaint regarding any matter relating to the processing of his personal data. To do this you can use the phone +351 91 73 73 111 or email info@ennetours.com.

Nevertheless, the data subject has the right to submit a complaint to the CNPD – National Data Protection Commission.

We use appropriate physical and technical security measures to prevent unauthorized or unlawful access, accidental loss, destruction, damage or theft of your personal data provided.

We make every effort to maintain and apply the most appropriate threat detection technologies to identify and respond to security or privacy incidents (and any breaches of personal data under the RGPD) without undue delay.

Any violation detected, you will be informed immediately, as well as to the CNPD – National Data Protection Commission and competent authorities.

Our privacy policies are reviewed regularly and all changes will be posted on this page.

We recommend a regular visit so that you are aware of the latest changes.

The latest version of this privacy policy is June 15, 2018.